Financial Center Strengthens Leadership to Support Future Growth

August 10, 2026

Financial Center Strengthens Leadership to Support Future Growth

August 10, 2026

Financial Center Strengthens Leadership to Support Future Growth

August 10, 2026

Financial Center Strengthens Leadership to Support Future Growth

Indianapolis, IN – Financial Center has announced an updated executive leadership structure, expanding responsibilities and promoting several members of its leadership team as the credit union prepares for its next stage of growth. The changes strengthen alignment across key areas of the organization, create clear accountability, and position Financial Center to continue serving members and communities with confidence.

"Growth requires us to continually evaluate how we're organized and ensure we have the right leaders in the right roles," said Ning Duong, Chief Executive Officer. "I'm incredibly proud of the leaders who have stepped into new opportunities and the confidence they have demonstrated throughout this process. These changes position us to move faster, make better decisions, and continue delivering exceptional value to our members."

Key leadership updates include:

Ryan Cook.

Ryan Cook, SVP, Chief Financial Officer, has significantly expanded his responsibilities to include oversight of Facilities, Member Solutions (Collections), and Support Offices, in addition to his existing financial leadership. Cook will also lead Financial Center’s merger and acquisition and physical presence strategies, including future branch expansion. His expanded role further connects the credit union’s financial strategy with its plans for responsible, long-term growth.

Billy Wells.

Billy Wells has been promoted to SVP, Chief Growth Officer. His expanded role brings sales, service, and growth functions under one leader, including Branches, the Contact Center, Business Services, Consumer Lending, Commercial Lending, Business Development, Community Impact, Marketing, and Wealth Management. The structure strengthens alignment between growth and the member experience while creating clear accountability for carrying Financial Center’s growth strategy forward..

Aaron Alsup.

Aaron Alsup as been promoted to SVP, Chief Risk Officer. He will continue to lead Enterprise Risk Management, BSA/AML & Fraud, and Compliance. His expanded leadership role strengthens the enterprise-wide approach to risk management and regulatory oversight as the credit union approaches the $1 billion asset milestone and prepares for continued growth and increasing organizational complexity.

Additional leadership responsibilities have been expanded across the organization to strengthen collaboration, support more effective decision-making, and prepare Financial Center for continued growth. The changes also create meaningful opportunities for internal talent to grow and take on greater leadership responsibilities.

Financial Center is currently recruiting for a Chief Information Officer who will provide strategic leadership and oversight of Information Technology and Information Security, Project Management, and Payments. The role will help guide the credit union’s continued technology modernization, strengthen its payments strategy, and support the effective execution of key initiatives across the organization.

“At the end of the day, our first responsibility is to protect our members’ hard-earned money and the trust they place in us,” said CEO Ning Duong. “As we approach a major asset milestone, we have a responsibility to ensure our leadership structure and capabilities grow with us. I’m confident this team gives us the leadership we need to ensure long-term financial strength, manage risk responsibly, serve our members well and execute on an ambitious vision for Financial Center’s future.”

Financial Center remains focused on its long-term vision of serving more members, growing responsibly, and investing in the people, products, and services that help create healthier financial lives and greater possibilities throughout the communities it serves.

About Financial Center

At Financial Center, over 50,000 members are pursuing healthier, more vibrant financial lives. Our Credit Union manages $940 million in assets for a diverse community of members in greater Indianapolis, Kokomo, and Muncie, Indiana - and beyond. We’re known for providing inclusive banking services, free financial wellness resources, and the people and products to create momentum for whatever’s ahead. Our team of nearly 200 employees are expert coaches and mentors for members – helping them discover new possibilities and chase down their next financial milestones. Join us at fcfcu.com today.

Media Contact

Adrian Phillips | VP, Marketing & Analytics

317.916.6212 | [email protected]