Who We Are

A healthier financial life starts here.

Become a Member
Who We Are

A healthier financial life starts here.

Become a Member

Who We Are

A healthier financial life starts here.

Become a Member

We’re here for what’s next.

Every day, we get to be part of moments people remember forever. It's getting the email that says, "Your offer was accepted." Cutting the ribbon on the business you've spent years dreaming about opening. Or taking a deep breath because you're finally in a better place financially.

For more than 70 years, Financial Center has helped Hoosiers from the Indianapolis area, Muncie, and Kokomo build healthier financial lives because we believe your finances should support the life you want to live. Today, over 50,000 members trust us to help them do just that.

Whether you like to sit down in a branch or manage your finances right from your phone, we're here when you need us. 

Seven decades later, people still come first.

A few things have changed since we opened our doors on the campus of Fort Benjamin Harrison in 1953. We've grown from one branch to many, welcomed new members in more communities, and watched banking change in ways our founders could’ve never imagined. But one thing remains over 70 years later: the promise we made to help people create healthier, more vibrant financial lives.

Inspiring financial wellness
Has been our vision from the beginning
Our approach to financial wellness
Has earned national recognition 12 times
Nearly 60,000 members
Trust us on their financial journey

The right priorities can change everything.

At first glance, banks and credit unions have a lot in common. Look a little closer, though, and you'll find the biggest differences aren't always the most obvious. Some you'll notice right away, but others are just quietly working behind-the-scenes in your favor every single day.

Ownership

We’re owned by the people who bank here: our members.

Guidance

Financial coaching is available to every member, at no cost. 

Membership

Anyone who lives in the communities near our locations can join.

Profits

As a not-for-profit, we reinvest earnings in better rates and giving back.

Oversight

Our volunteer Board of Directors guides us, never shareholders.

Around here, everyone's welcome.

Becoming a member is one of the easiest financial decisions you'll make. If you or an immediate family member meets one of the qualifications below, you're ready to join Financial Center.

  • Lives or works in: Boone, Brown, Delaware, Hamilton, Hancock, Hendricks, Henry, Howard, Johnson, Madison, Marion, Morgan, Putnam, Shelby, or Tipton County, Indiana.
  • Works for: one of our Select Employee Groups. Contact us to see if you qualify this way.

A Starter Savings account is all it takes to become a member-owner. Everything after that is up to you.

Meet the coaches who'll be in your corner.

Money comes with plenty of questions. And, unfortunately, life doesn’t come with a playbook with all of the answers. That's why we call our team financial coaches, not bankers. Opening an account is just the beginning. The real work is helping you navigate everything that comes next. As a member, you'll always have unlimited access to people who can: 

  • Sit down and just chat about your financial life
  • Review your budget or credit report together
  • Talk through the numbers before you buy or apply
  • Build a savings plan that grows with your goals
  • Keep you accountable when life gets in the way
  • Be a trusted sounding board when you need one

There’s always more happening around here.

Whether you'd like to learn more about our people, culture, community, or how we're growing, here's a good place to start.

Great people deserve a great place to work.

Every day, our team celebrates people chasing life's big – and small – goals. Whether you're working directly with members or supporting the people who do, you'll help others move forward while enjoying the flexibility, benefits, and growth to do the same.

Indiana is worth investing in.

Being a credit union means being a good neighbor. That's why you'll find us funding scholarships, teaching financial wellness, honoring those who've served our country, and showing up wherever our communities need us.

We’re always an open book.

Transparency is a benefit of being member-owned. From the latest news to our Annual Report, you'll always have a clear view of how Financial Center is growing, serving our members, and giving back to the communities we call home.

The decisions we make shape the experience you have as a member.

That's why our Board of Directors and Leadership Team are committed to doing what's right for the people who own this place – you.

Our mission at Financial Center is simple:

To be our members' first choice for financial services. We pursue that by caring first, listening well, learning constantly, solving problems, and acting with purpose.

Frequently asked questions

View All FAQs

Becoming a member is easy! You may be eligible if you:

  • Live or work in one of the Indiana counties we serve
  • Work for one of our Select Employer Groups
  • Have an immediate family member who is eligible or already a Financial Center member

Membership starts by opening a Starter Savings Account, giving you access to all of our products and services. You can become a member online or at any Financial Center location. Not sure if you're eligible? Contact us!

Shareholders own banks. Financial Center, a credit union, is owned by our members.

That means we measure our success by yours. Instead of focusing on shareholder profits, we invest in competitive rates, personalized financial coaching, and products that help you build a healthier financial life.

From your first savings account to your next big milestone, you'll have a team that's here to provide direction, answer your questions, and help you make confident financial decisions.

Yes! Financial Center members have access to nearly 5,000 shared branches and thousands of surcharge-free ATMs nationwide. A shared branch lets you visit participating credit unions across the country to complete many of the same everyday transactions you would at a Financial Center location. 

Whether you're traveling or simply away from home, you can make deposits, withdrawals, transfers, and loan payments at participating shared branches. Use our ATM and Branch Locator to find the nearest location.

Protecting your accounts and personal information is one of our highest priorities. We use fraud monitoring, security tools, and account verification measures to help detect suspicious activity and protect your information. We also use multi-factor authentication to help confirm your identity before sensitive account information is shared.

We'll never ask you to provide sensitive information like your password or secure access codes through unsolicited calls, emails, or text messages. If something doesn't seem right, contact us at the phone number listed on our website directly before responding.

Like what we're about? There's more to membership.

Get to know the people behind Financial Center and discover what it means to be part of a credit union that's here for what's next.
Join Financial Center