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Improving Your Financial Life

Blog > 2011 > August > Beyond Great Service
August 16, 2011

Beyond Great Service

by Hostetler, Michael

When a member visits one of our Indianapolis credit union locations, they expect great service. However, they don't expect that service to extend beyond their normal transaction.

Matt from our Castleton Center recently helped a member jump start her car in the Center parking lot after he had helped her complete a transaction. When she came back in to the Center searching for help since her car wouldn't start, Matt went into action.

"I immediately told her that I had jumper cables and I would be right out," he said.

 

Category: FCFCU
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