August 21, 2008
As part of our ongoing efforts to develop Valued Relationships and provide Trusted Solutions, we have developed Service Promises which describe how we will conduct business with our members.
- to make it easy to do business with us.
- to treat you as an honored member.
- to maintain the privacy of your account information.
- to take ownership of your request.
- to respond to your request in a timely manner.
- to listen to your needs and suggest solutions that will improve your financial life.
- to show our appreciation for allowing us to serve you.