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Improving Your Financial Life

Blog > 2008 > August > We Promise
August 21, 2008

We Promise

As part of our ongoing efforts to develop Valued Relationships and provide Trusted Solutions, we have developed Service Promises which describe how we will conduct business with our members.

We Promise
  • to make it easy to do business with us.
  • to treat you as an honored member.
  • to maintain the privacy of your account information.
  • to take ownership of your request.
  • to respond to your request in a timely manner.
  • to listen to your needs and suggest solutions that will improve your financial life.
  • to show our appreciation for allowing us to serve you.
We are committed to fulfilling these promises to you as a valued member of our credit union. If you would like to let us know how we are doing, leave a comment or send us an e-mail at dept.busdev@fcfcu.com.
Your savings federaly insured to at least $250,000 and backed by the full faith and credit of the United States Government: NCUA, Equal Housing Lender, ESI